Two of our windows, both of which were over 20 yea...

Two of our windows, both of which were over 20 years old, started to develop some air leakage problems and one window was cracked from an unfortunate bird strike. My expectations for replacing the two sashes were low given the age of the windows. The process to replace the sashes turned out to be exceptionally easy and pleasant. The warranty tech, Chris, gave me instructions on how to find the warranty tag which contained every piece of information needed to build the new sashes. Two pictures and no measurements! Our sashes were outside the warranty period, but the cost to replace both were very reasonable, a fraction of what it would cost to install new windows. Service throughout the process was courteous and professional. A great company to work with and a personal note of thanks to Chris.