Angela Proyer Review of Crowne Plaza New Orleans
This is the absolute worst hotel in the French Qua...
This is the absolute worst hotel in the French Quarters. I booked a 3 night stay for 6 business executives and the staff was less than pleasant and the rooms were dirty. I am from New Orleans and all of my guests were from out-of-town. I was very displeased with the staff. No one was ever available for assistance, they were very unprofessional when I did get someone on the phone after being transferred to 6 different people, the check-in time was 4pm and my executives couldn't check in until 6pm. The rooms were very unclean even after having to wait an additional 2 hours to have them cleaned. We could not get our monies refunded and you are automatically charged for a 1 night stay upon booking. So you are stuck staying in that nasty hotel. I WILL NEVER BOOK THIS HOTEL AGAIN! And I had planned on using this hotel for a huge convention for our company. I am glad I had this trial run before I locked our company into paying for 100+ "crappy" rooms. DO NOT WASTE YOUR TIME on this overcharged, dirty, less-than-pleasant-staff hotel. I am taking our money to the Marriott!
Comments: