My Mom went to the emergency room on 1-19-2018 and...

My Mom went to the emergency room on 1-19-2018 and the wait was six hours. I do understand that everyone there is sick, she lost all feeling in her legs and cannot walk. It's Sunday 1-21-2018 still not one answer or anything. She also has a cough and breathing issues as well, I'm told maybe an MRI and EKG soon but no date set? What is this? Dr. Kevorkian works here possibly? The nurses and front desk are absolutely rude they are so rude I cannot begin to wonder why they work here, if you're going into this profession you know what you're getting into! Do not ever go to this emergency room, all the employees working on 2/3 shift should be disciplined. I only hope one day I can not do something for them, classless and full of attitude. Totally unacceptable!!!!