One of the worst customer service experience when ...

One of the worst customer service experience when I went to buy a couple of bottles of gin and whiskey here. They didn t even have the right boxes for our bottles that were gifts for friends.

It is hard to support a local Buisness if they are going to make customers wait a long time and not even have the basics like a box for the spirits they sell. Never coming back again. Will stick to better whiskeys out there...

PS- also, the guy serving found us wrong boxes for our whiskey and joked how it ll be a surprise for our friends when they find a different bottle than the (more expensive) label on the box. He did make us feel judged for the bottles we were buying....I wonder if this distillery reserves apologies for their inadequacies only for those customers who can afford their most expensive bottles?