Derrek Avery took good care of me when purchasing ...

Derrek Avery took good care of me when purchasing my new Tacoma. He was very kind and not overly pushy. We finally agreed on a price and a deal was made on a truck that did NOT include a tonneau cover for the bed (which was fine with me). I was told my truck would be delivered in about 2 weeks. A day or two later I received a call, I think from a sales manager, can't remember a name, but was told that if I wanted to wait a few more days for a truck, I could have one with 0 miles on it, and it would have a tonneau cover. Due to the fact it had 0 miles and a tonneau cover, I agreed to wait. When my truck was finally delivered, there was no tonneau cover, which wasn't originally negotiated with Derrek, but WAS a feature I was told on the phone the other truck would have and that's why I chose to go with that one. I told Derrek this, and when he asked his manager about it, I was called a liar (not to my face, but I could hear him being yelled at across the room I was sitting in) So I ended up not trying to fight for the tonneau cover. It wasn't Derrek Avery's fault. It wasn't in our original negotiations. BUT...in my opinion, he shouldn't have been yelled at, and I ESPECIALLY don't like being called a liar....EVER ( again, he wasn't calling me a liar to my face, I overheard my salesman being yelled at across the room). If I could remember the gentleman's name that was doing the yelling, I would drop his name here in a heartbeat so that you could all try and avoid him if you purchased through this dealership. The service department at my first 5,000 mile service was smooth, and fast. Trevor took good care of me. The facilities seem pretty nice. They have a cafe that I saw employees getting food and coffee from. I'm not sure if this is a perk for customers or not though. Buy here with confidence, but be wary of being promised things over the phone. Get them in writing.