The experience was terrible! The hotel lobby ceili...

The experience was terrible! The hotel lobby ceiling is falling apart for starters. Expensive parking that should just be included with the expensive price of the stay. We checked into our room and there were clumps of dirt all over the beds and the lights didn t work! I complained and got a new room! Same room and same view of a brick wall. No coffee machines in the bedroom and the tv had no signal!!!! To top this experience at 7:50am construction started and woke up the whole hotel! At 7:50am!!! On Canada day!!! This hotel used to be so beautiful but now it s less than average! This is the worst stay I have had in at least 5 years and I am an avid traveler!!! Honestly, the Sheraton looks amazing I suggest checking that out! Don t let the pictures of this hotel fool you!