Location is great, but the experience was very dis...

Location is great, but the experience was very disappointing ... I frankly expected much more from a 4-* hotel. Concierge service was average, at best Valet parking was a disaster: dropping the car was chaos, as there was no apparent organization; to pick-up the car on Sunday morning at 06:00, it took the staff 45 minutes to locate the vehicle, and another to find the keys. Rooms were dated and need updating.