S

Stacey Kimmey

4 years ago

This company is absolutely horrible! I financed a ...

This company is absolutely horrible! I financed a horse trailer thru SunTrust Bank who is equally as horrible, this company handled my monthly payments. I sold the horse trailer and called to get the payoff, I was give a very specific payoff amount and proceeded to wire the exact amount as I was told. Then an entire month later I am told that I still owe them money... not just a little money but an entire payment. I tried to speak to a customer rep who was extremely rude then got passed to a so called manager who was even ruder. Ultimately to be told the payoff amount I was given did not include this amount....why???? I asked, they just kept telling me it just was not included in the payoff amount I was given and I had to pay it of they would file a negative complaint on my credit report. PREDATORS is what they are! I will NEVER EVER give SunTrust a penny of my money!!!!

Comments:

No comments