Ashley Rose

Review of Chateau Elan Winery & Resort

Overall, our stay was disappointing. When I checke...

Overall, our stay was disappointing. When I checked in the guy was friendly and told me the basic info. I guess you have to ask about the pool, and directions to amenities. We only stayed one day just to get a feel of the place but we went out for dinner off site. Our stay included breakfast but little did we know breakfast has a wait list and there are other places you can go. No one tells you how breakfast actually works except you will be billed for weird charges after you leave that you did not know about. I called the billing department extension multiple times left emails and text messages and no response since June! The next morning while I was in the BR with the door cracked some one came in our room and ran back out. Weird. Pros: The place is great for couples, the staff is friendly and helpful giving the climate we are in. The property is quite and beautiful.Lastly, I would say watch out for unknown charges before you leave!