blake frautschi

Review of Mark Miller Toyota

Had a drunk driver hit my Parked Toyota Tacoma on ...

Had a drunk driver hit my Parked Toyota Tacoma on the side of the street, had it towed to the mark Mille service center. Came back the next day to retrieve my belonging out of the car, I walked out back to see that the staff rolled all four windows down completely, and left them that way.
I also realized that my watch was stolen out of my center counsel. I talked to the manager at the store and he replied that, windows must have been down before we got the car and that he would , ask my guys if they have seen your watch .
I have pictures of the car on the side of the street before the car was towed away with all windows up! And of course the guy who took my watch isn t going to fess up and give the watch back.

At the time this was my first experience with mark Miller Toyota.

After getting my fixed Tacoma back the horn didn t work, the car seemed louder and the trailer light hook ups didn t work.

I took it back to mark millers sketchy business and told them to fix it. Several hours later I get a call saying that , whoever fixed your truck didn t do a very good job! The horn was never connected, and the trailer light system was installed in a way that it couldn t possibly be hooked up . They also said it would be $400+ to repair.
After I told the guy that it was actually Mark Miller Toyota that did the repairs he started back peddling saying well most of it looks great, it was just those two problems that didn t seem professionally done .
When I went in to pick up my truck the employees spend about 25 minutes looking for the keys to my car. Finally he comes back as tells me we just left them in the car! Haha . I m other words they left my car, unlocked parked at the end of their parking lot with the keys inside. Exactly they kind of irresponsible thing I would expect from mark miller

Oh and my car was still louder than before all the repairs, they claimed it was normal. It wasn t until about 2 years later that I took it into a different shop and they had to replace the whole rear differential because there were metal shavings rattling in it, hence the normal loud noise.