Fawn Davey

Review of High River Autoplex & R.V

We have always had outstanding service at High Riv...

We have always had outstanding service at High River Autoplex & RV. All the staff have been extremely accommodating and knowledgeable. In particular, we would like to congratulate and recognize Trena Tait for a job well done! Trena works on the Service Team and she has been extremely attentive to our needs. We own a 2019 Roadtrek 170 Versatile. Ever since we purchased our vehicle last November Trena has made us feel like one of the family. She is always friendly and pleasant to deal with and she always has a smile on her face. We enjoy coming in and seeing her because she makes us feel so welcome! Trena is proactive and she quickly lets us know when we need maintenance on our coach. She is accommodating with our tight schedules when she books us for appointments and she has gone out of her way to make sure that we always have a vehicle available when our Roadtrek is being serviced. She always makes time for us, takes her time to answer any questions we have about our coach, and she is extremely efficient and organized. She is a pleasure to deal with and her customer service skills are above and beyond amazing!! We would highly recommend Trena on the Service Team!

Scott the Vehicle Technician has done an outstanding job with any repairs and has clearly stepped us through the operations of our vehicle s many components including the water heater, electrical system, and refrigeration unit, etc. He has an extremely proactive outlook and has the amazing ability to predict issues and anticipate concerns beforehand. He is patient, knowledgeable, and a fantastic problem solver and this gives us the peace of mind that he will have a solution to any problem that may come our way.

Alyssa the Service Manager has saved us a great deal of money by always giving us the best price quotes, and providing the most relevant and up to date information about our Roadtrek. Her friendly demeanor, up to date knowledge, and enthusiasm makes her outstanding in her field. She is the expert with any part that we may need or have questions about. She maintains a positive relationship with the vendors who provide the parts to provide the highest quality products and the lowest possible price.

In summary, High River Autoplex & RV is a superior organization and is highly recommended for all your RV needs.

Daniel Pilon is an outstanding director of finance. My husband and I recently purchased a 2019 Roadtrek 170 Versatile Class B Motorhome. Daniel provided us with the best interest rate and discounts and the customer service that he extended to us was outstanding! Daniel also recommend the best insurance company that gave us the best rates! Daniel made our 25 year dream of owning a Roadtrek 170 camper van come true! My husband and I would highly recommend High River Autoplex especially if are new to the RV industry. Daniel, Paul and Jared have superior customer service skills. The quality of their RVs are amazing along with their extensive inventory. Best of all their kindness and reliability makes buying an RV an awesome experience!