Reg F

Review of RamSpeed Pty Ltd

7 years ago, these guys were excellent. The origin...

7 years ago, these guys were excellent. The original owners are no longer involved in the business and the quality of work has suffered. My wife's BMW X3 was damaged during an upgrade. They originally offered to replace the damaged parts when it was brought to their attention, but 9 months later we are taking action through NSW Fair Trading and NSW Administrative Tribunal to get some recompense. We've been told they parts were lost in transit, then incorrectlky supplied, then that they were discontinued and had to sourced second hand, then they fitted the wrong thing. A quick call to BMW showed the parts were available ex-germany in 2-3 weeks. 9 Months and dozens of emails and still nothing. We switched to a new team and they then discovered a host of things that had not been done, overlooked and done poorly on both our cars. Friendly on the surface and relying on pre-existing customers, but a pale shadow of their former quality. If the work you've had done that seemed routine, then I'd suggest getting it checked elsewhere.