My son went in for cyst removal. The surgery, surg...

My son went in for cyst removal. The surgery, surgeon, pre and post opt were amazing. The rest of the place was the worst I have ever experienced. I m in emergency services and understand things get busy or crazy at times but I have never been so rudely treated by staff . Not paying attention to my son, not administering his medication on time, not answering call button, room was filthy, pee puddles on bathroom floor. I m very disgusted and disappointed in a children s hospital that s supposed to be one of the best in the nation.