Came in by ambulance for a fall. The x-ray tech di...

Came in by ambulance for a fall. The x-ray tech didn't seem to care about the pain I was in. Moving my leg back & forth & expecting me to hold a position & the board.
I was diagnosed with a fractured kneecap. The nurse was very rude. Pulling my leg in all directions to put an immobilizer on. She was upset I couldn't get the hang of the crutches. I was in so mych pain & afraid of falling again. She did not not like the fact my transport driver wanted to use a wheelchair. We got to the vehicle, & I had difficulty pulling my leg in. She grabbed it, twisted & threw my leg in.

The ER Dr was kind.she said I would need a walker. This was a Wednesday afternoon. Friday another ER doctor called & said I didn not have 'medical justification' & my insurance wouldn't cover it. He was very rude & told me I would have to wait until Tuesday when the doctor that saw me would be in .He was mad I couldn't go in person & pick up a note. He refused to release any information to the DME store or my home health aide.