I stayed here for NYE just me and my two friends, ...

I stayed here for NYE just me and my two friends, to just to a small get away, we were charged more than the fees stated, as part of TRAVEL FEES that were not stated at the time of our booking, I was not expecting that, plus an additional charge of one more individual, however I booked for three and nothing was said/told at the initial booking. Even at check in, I asked the front desk what the occupational capacity was and it was four, and I clearly asked, will there be any extra person charge, they said no. We were under capacity and still got charged even after we checked. Then when I called, the Hotel was extremely rude and refused to reimburse even though it was their fault and used COVID REGULATIONS TO CHARGE. Not to mention the faucet on the sink had water stains and the sheets were not clean, when I called in my visit, no one answered and when I called for extra towels at night, they told me they did not have enough staff to bring it up, what type of 4-5 star hotel experience is this? Will not be staying at the Marriot again. SAVE YOUR MONEY, even the view the windows were clean.