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Elle F.

3 years ago

Relieved to be seen at the law firm so quickly aft...

Relieved to be seen at the law firm so quickly after my vehicle accident. I feel that the process was explained to me fairly clearly when I sat with Michael.
Bonus: the freebies that I was handed on my way out...a beautiful glass water bottle, a little tin of mints (that were VERY good), and a notepad. I'm sure I got a pen too. All very nice.
This was my first time engaging lawyers in a MVA lawsuit so I have nothing to compare this particular experience to, but I can say that I feel a little surprised at the lack of communication between me and the law firm. Felt strange to leave their office and not have further discussion initiated by the firm for over a year (which is probably normal). I didn't mind really, just thought it was odd.
I had an issue with an OT of a prominent firm in Toronto that the law firm had recommended to me. I had to go back to Neinstein to try to resolve the issue and had the misfortune to have to deal with a temporary secretary covering a maternity leave who wasn't (understandably) very well organized or up on the procedure of dealing with an OT firm. Had to keep calling back but eventually got the issue resolved.
Near the end of the two year time frame I spoke to Michael again who explained the exit procedure to end my suit and again I felt that everything was explained sufficiently.
Overall, I don't know really what was happening behind the scenes. I guess these law suits are relatively simple and straight forward but the firms all take such a huge chunk of the settlement $ and I can't say that it seemed great value.
I would definitely go back to Neinstein for their services. If I ever need a lawyer again.

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