David Coelho Review of SPORT CYCLE CENTER
I just bought my first bike (2015 Kawasaki ninja 3...
I just bought my first bike (2015 Kawasaki ninja 300 ABS) from Cycle Sports Center this week, however, I had a lot of mixed feelings about their services. A week before I actually purchased the bike I came to the dealer / store because I happened to be in town, and I was quickly greeted by a salesman, very polite and very nice, however, 2 minutes into the conversation I explained that I was just browsing, since I had just developed a thing for bikes and wasn't sure if I'd purchase that day. As I said this, I was dropped faster than a hot potato, and that left a sour taste in my mouth, since I had no information and no guidance on what bike I should purchase. Well, after a few days into online research, I decided what bike I wanted to purchase, and after some online browsing, I found out that this dealership had the Kawasaki fall sales event going on, and that the vehicle was around $1400 under it's regular price up until the end of October. I called the dealer to make sure this was correct and not an online error, and they told me it was indeed their own special sales events. So I drove all the way to Orlando (290 mile round trip) because I thought I was gonna save BIG TIME, just to find out that i'd been cheated, EVERY kawasaki dealer was having this particular sales event. As you can expect, I was upset because I could've gotten this bike for the same price from my local dealership 7 miles down the road. But I was already there, and I was very excited at the thought of having my own bike, and these guys know how to convince you, the store is immaculate and the motorcycle inventory display inspires anyone with the bug to ride. After sitting down with the salesman I'd have been previously on the phone with, Pete, I found out the payment methods for people who are buying outright are quite peculiar. He explained that they had just been cheated and someone had defaulted on over $40,000, therefore they would only accept credit or a cashier's check. This is when things take a turn for the worse, the day before I went to the store, I was quoted a figure on the low $4k's for the bike, registration and tag, and since I had the money ready, I decided to go ahead and purchase, however, when I'm there about to pay they tell me that because I'm paying using credit instead of debit (not like I had much of a choice since they didn't accept it) they're gonna have to charge me just under $170. I got a little upset, but then again, it was a long trip so let's just go with it, and just as I'm about to whip out my credit card,I get another bomb dropped on me. Besides the additional ridiculous "hidden" $170 fee, there's also an additional $890 fee because the bike had been imported! I understand that the bikes have been imported and there's a cost to that, but nowhere on their website does it let know about the fee, and over the phone they quoted me a price WITHOUT this fee, knowing that it's mandatory. So Basically I was told the whole thing would be around $1050 LESS than they knew it was going to be. Overall, I find this type of "fake" pricing to be shady and immoral at best. I ended up buying the bike because I felt pressured by the salesman, who dropped this bomb AFTER he put the papers in, so in other words if I were to decline these terms they'd have to redo the whole thing. I think he knew that if he were to give me this information over the phone, I would have never made the trip and purchased from them. Also THEY DO NOT FILL UP BIKES, You don't even get a full tank.
Picking gear was the only positive thing. All their inventory is neat and properly displayed. I was greeted by Shawn (I believe that was his name but I could be wrong) who was extremely helpful and nice. He walked me through the basics of the biking gear and painted a very clear picture of the differences between fabrics, types of helmets etc. I also got a nice discount on the apparel. Overall, I think the bike department was lacking severely, and the gear department was great. If I happen to be in town I'll be back for gear, but another bike is not in the plans.
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