Jean Leisher

Review of Finish Line Corp

This company is a joke who does not care one iota ...

This company is a joke who does not care one iota about your business, as other reviews have already indicated. They take your money and tell you lies about shipping and ordering and then give you the run around. Customer service is a joke. They are foreign and have 5 canned phrases: "are you a member of our loyalty program?" "Thank you for choosing Finish Line" "is there anything else I can help you with?" "let me put you on hold for 2 to 3 minutes and call the store where your order is." Ironically, none of those statements is real. They don't care. I have been on the phone for about an hour either on hold or being lied to and there is no way I'm interested in their loyalty program.
My end result: we will send you a $20 reward coupon for your inconvenience and we have cancelled your order. But since you paid case, it will take 1 to 2 weeks to get your money back to you.
I said how about you take that $20 and put it toward sending me my money back sooner. The fake supervisor will "see what he can do." yu huh. Ill probably never see it again.