victoria schwartz

Review of MacMedics

If I could give it less than one star I would. My...

If I could give it less than one star I would. My husband works in NYC during the week but works around the clock due to the sensitivity of his position/information. He has one computer with the necessary software. He needs a 1-step update. I have called asking about a same-day (meet you are the door @8:30am) turn-around for a simple computer update (10.75) and basically was told 'too bad' with zero desire to work with us or brainstorm a solution. The inability to forecast workload and the lack of customer service was so discouraging. I would have paid a "rush" charge for same day...