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Scott Beaubien

3 years ago

My wife and I visited the Marriott resort on June ...

My wife and I visited the Marriott resort on June 10 for our 15 year wedding anniversary. This was our first visit to Grand Cayman and we did quite a bit of research on the area. First off the service, food and hospitality at the Marriott were top-notch! They provided us a free upgrade to a Gardenview room once we arrived which was a nice surprise. Hotel employees were continuously asking us how we were doing and if we needed anything. The food was excellent and the three restaurants they have offered different fare and specials each night. The Marriott provided a lot of amenities like snorkel and fins and paddle boards, which were part of the daily resort fee of $50. The only complaint we had was that every morning between 8 and 9 AM we were awoken by the housekeeping staff because our room was near the service elevator and they would come out banging their carts and talking very loudly up and down the halls. That was the only issue we had with our stay, which may not bother some people but we were there on a special vacation and were looking to sleep in and relax. We shared this with management upon our departure and received an apology and extra Marriot points for our next stay at the Marriot property which was nice.

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