Christin Verhoeven

Review of RiverFront Suites

There was no one on location when we arrived at 4p...

There was no one on location when we arrived at 4p and or confirmation letter stated we could check in at 3p. We had to go to their main location 4 miles away to get a key. Once we paid for the room and got our key the room was a mess and it wasn't even cleaned from the previous guests who had stayed there. We went back to the main office. They apologized and gave us another room key for three room next door. We drove all the way back and entered the room and that one was filthy as well and not cleaned from the previous guests. We drove all the way back to the main office and said sorry and that someone was in the office now at the motel location we were staying at and to speak with them. We again drove all the way back and spoke with the person in the office and gave us yet another key for a different room. No apology, no offer to make things right, nothing. The room we stayed in was clean but unfinished. There was no carpet in that room, just concrete floors. I would not recommend to anyone to ever stay there.