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First of all overall this was a good experience. T...

First of all overall this was a good experience. This was one of 3 dealerships my wife and I visited today to buy a car. They happen to have a great car at a great price that fit our budget. A woman named Joy was who we talked to and worked with most. She took us in and showed us the 2016 Hyundai Elantra we asked to see. They offed not a great amount for our 2002 explorer but it was fair I think. I filled out a app and my credit was great and they even approved me on a 5.49% rate which is good for a used car. Then we sit down to talk numbers and that was the bad part. I had been pre-approved on line and my payment looked to be about 278/mo for 4 years. The first quote they added on almost 2k in extras they wanted me to get also. They payment was 379!!!! I asked them to take all of it off. She then tried to explain to me that I really should consider these and at least consider gap which I don't think we need because we put so much down we are well within equity on a 4 year note. She then went back again and then after 20 more mins she came back and asked again if I would consider the gap for $499 added on which would make payment around 285 which I had told her we wanted to stay about 275. She then went back another 20 mins and then came back with someone named Joseph who again tried to sell us the gap insurance. At this point it was old and I told him very plainly we didn't want it. Then finally after another 20 mins she came back with a 272 payment on 4 year note which was perfect and they could have saved an hour of everyone's time if she had just listened to us to start with. That is why this isn't a 5 star they are just to Pushy on the extra products. Its a good car and good price but you might have to deal with some push.

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