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Dan Kenon

3 years ago

The customer service was unhelpful and deceptive. ...

The customer service was unhelpful and deceptive. Initially, they tell me they will hold my account until they get proof of an unusual charge.

Four months later, they transferred the charge to a debt collector. Apparently, the customer service never held my account. When I asked, they refused to explain to me how to resolve the issue.

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