J

This place used to be great - friendly and service...

This place used to be great - friendly and service oriented. Now, I feel their response to Covid is exaggerated and that impacts this business. There is plenty of protection inside the door but there is the unreasonable demand to stay outside. You are absolutely unwelcome if you forget a mask. Well, Costco for example, provides a disposable one to their valued customers. I was allegedly reminded on the phone message - untrue. Listened to it twice. Scott, to his credit, was solution oriented and resolved the matter. Angela could do well to revisit her customer service philosophy. Having said that, our dogs looked great, as always.

Comments:

No comments