My last stay on 20th July 2019 was very bad. Altho...

My last stay on 20th July 2019 was very bad. Although it is not the first time I go there but definitely the last. The staff on the front desk are not friendly at all. I had to talk with the manager (Valentina) who was the only one to clarify the information about my reservation in a professional way.

They have policies for all the reservations and what services you can get and to get. But they do not have policies for the general etiquette and dress code. And if they do have they do not apply them. People were wearing swimming clothes (i.e swimming shorts) in the lobby though there is a sign stating that swimming clothes are not allowed to in the lobby and no one addressed that.

Also, I saw inappropriate swimwear for breakfast (i.e. women were wearing bikini only). I reached the manger saying some people are dressed inappropriately and not applying the dress code for the restaurant, he did not do anything and he did not even talk to them.

The room service was horrible! I asked for extra towels I had to wait for an hour to receive them, I asked for coffee creamer they don t have, they only have milk. Also, I asked for a laundry bag, they did not bring it.

Definitely, I will not stay there anymore and I advise you not to, there are other hotels with way better services at the exact, same price!