Tracy Smith

Review of Texas Steakhouse and Saloon

After food quality, which is generally good here, ...

After food quality, which is generally good here, the service staff make or break the experience. The experiences we've had are inconsistent. More than once we've had great service at this location and more than once we've had servers that were nonexistent or made seriously rookie mistakes (told about a food sensitivity and brought food loaded with that item... and couldn't find them to ask about it until the meal was cold). Our last trip was much better with a terrific server, so we will try again and see if things continue in the right direction.