Reachable by phone. Operators are very unfriendly ...

Reachable by phone. Operators are very unfriendly on the phone. Will be transferred 3 times to the department that is not available (even when I indicated that "we'll try it anyway"). Then of course disconnected. So again call general, line broken again by LUMC. I'm only calling for a time of recording and am literally half an hour further and haven't spoken to anyone. Frustrating! TIP: ask for patient support! At least they help you well :)