4 years ago

Terrible Customer Service!!!! The plans I was sen...

Terrible Customer Service!!!! The plans I was sent from Graceland Sheds showed that our shed required to be tied down (or bolted down) to its skids. When our shed was delivered they set it up as quickly as possible and never attached tie downs. Our city officials came out to inspect the shed and gave us a violation and fined us because it wasn't installed properly. So I called the delivery company who then directed me to call Corporate who said it would be an extra $225 to have my shed installed with the tie downs. We were told our shed would be installed according to the plans they had given us which says tie downs are required. I talked to so many people at the corporate office who were just very unwilling to help and said I just need to spend the extra $225...I finally got so upset at their lack of any help I ended up on the phone with a supervisor who literally said nor did anything to help or fix my situation. Don't buy a shed from Graceland Sheds...there are so many other places you can buy sheds from.

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