Blatant discrimination against tenants. Some tenan...

Blatant discrimination against tenants. Some tenants get special offers and other tenants do not. The newest property manager Heather Tindle at Sync at Spring Cypress will speak with you in the most condescending tone. She is very passive aggressive and lies about the things that she has conceded to for tenants. The management team will appear that they are fair but believe me when I say that they are not. The practices are inconsistent and unethical. I'm a tenant who has paid my rent on time every month only to be treated like a second class citizen. The office manager Heather offers prorated deals to some tenants and not others. She forgets what she tells you and is adamant about being right versus what's best for the tenant. This is suppose to be a place that people call home, instead you'll hate you ever signed a lease here. And I'm not interested in any canned response of "sorry about your experience" because it's simply just some public display on disingenuousness' that proves my point. Stay away from this property. They are not struggling with the retention rate for anything. They are struggling because the management lacks consistency. They lack fair processes and they lack true leadership. That's the story behind the numbers.

Update: If you file a compliant, they will require that there are witnesses to speak with you. It appears that they are being overly accomodating but they are not. They are simply trying to cover themselves.

Additional Update: They also search you on social media. Not sure why... if you are tenant.. It appears that they search tenants who file complaints on social media.