M

Martin K

3 years ago

What a pleasure to find a local small business tha...

What a pleasure to find a local small business that is a Super Star. They were knowledgeable, prompt, reliable and very affordable.

We've been wanting to put a ceiling fan and light in our den but no power in the ceiling and no attic space to work in. We were putting the work off as estimates ranged from $650 (we already had the fan) or "$59.00 to come out and tell you how much", or "..it depends, I won't know till I get there". Found Steve Carter Electric and called and left a message. I figured with C 19, it would be a while. I heard from Steve within an hour, sent him couple of photos and by the end of the day (actually faster than promised) I had an itemized estimate, which was almost a couple of hundred dollars below the lowest quote we had to date. Steve was polite and professional on the phone.

I accepted the quote by return email and soon Barbara, Steve's wife, called to see what would be a convenient time for an appointment. Again, very nice and pleasant to speak with. Unfortunately so rare anymore in the world of automatic operators and dialing extensions to speak to another machine.

Gary and Cory showed up and from the start I knew we were in good hands. They were clean (wore masks for C19 protection), knew what they were doing and explain everything that needed to be done. They chose an option that minimized the areas where wall and ceiling had to be opened up, even though that option was most time consuming. The job was done perfectly and they cleaned up after themselves very well. Left saying that someone from the office would contact us about payment. I really value that old fashion trust and relationship builder. Like living in a small town again. Barbara called a bit later and we settled up over the phone. My wife and I were so pleased we asked for an estimate on another electrical project on our outside deck. We had the numbers back in couple of hours and will have it done in the near future. I would not go anywhere else for all my electrical needs. They also do outdoor landscaping lighting, I have a feeling we will be seeing them again and again before the summer.

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