David Shum

Review of Shangri La Georgetown,Penang

Good service at the beginning and my request of a ...

Good service at the beginning and my request of a room with bath tub and on higher floor is fulfilled.
However, I need to wait for 20mins for a cab heading to the airport. The charge was a bit high, after I was told that if I use an App it wud be around 40-50% safe on the trip fare and the transport could be available very soon.
I wud be happier if I were offered this help after waiting for 10Mins although I was NOT late for my flight.