Z

Zayed Bafaraj

4 years ago

5 star hotel with poor management, last 2 month ag...

5 star hotel with poor management, last 2 month ago my daughter had her 5th year bday and I valet park my car, and image the guy who valet my car broke my sun roof cover and the frame and I spoke to the manager and he told me to fix the sun roof and bring back the receipt and after fixing the sun roof and the frame thinking that there going to payback, the duty manager is saying that why didn't get an approval first before fixing it and i told him that the manager on that day told me to fix it and bring the receipt. Anyway I'm happy enough that this issue will be taken my the courts hands.that's problem when beautiful hotels are run by poor and uneducated management, who don't know the true meaning of customer service and customer satisfaction.

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