C

Cola J
Review of Wilber Group

3 years ago

I would advise any corporation or company seeking ...

I would advise any corporation or company seeking legal advice to not reach out to wilber law associates. When I spoke to a representative by the name of Ali today she was extremely rude. I called to cancel and automated payment because a payment was made online. Off the gate she was poor in her customer service skills. it is very apparent that these representatives are working from home, and her personal issues overflowed into my business conversation. Never in my life have I heard it customer service representative be happy about a complaint. But as I scroll through oh, I see that I am not the first person to complain about her being rude. I think it's also a Poor for customer support that the owner of this page is not responding to the complaints about Ally, and has left her unchecked. I also will be contacting the better business bureau and officially writing a complaint in myself. I would like to say something should be done about this, but apparently this needs to go over the owner of this website is head and straight to corporate.

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