Wyatt Cowden Review of Tulip
TL/DR: I called several times after estimates were...
TL/DR: I called several times after estimates were takin, Tulip Company never responded back.
We had the manager of Tulip Company take measurements of our landscaping for a potential overhaul. After not hearing from them for several weeks, I called and asked for an update on the status of our estimate. I was told that the manager was out. So, I left my name and number as requested. A few more weeks past, I called back and I received the same response. This happened three more times and on the fifth, I told them not to worry about it. I then emailed Tulip Company and asked what the turn around is on getting back with potential customers estimates? I was told they had lost my number and haven t been able to contact me. At this point, I ask myself why have none of my messages made it to the manager? I replied back with my number and was called that evening. However, I was unable to answer at the time. Within 30 minutes I returned the phone call and was told the manager was out, again. I was also told that I would be contacted that evening once the manager left a job. I was never contacted, and I sent an email back to the associate I previously had emailed. I was then told that I would be contacted ASAP by a management. Well, here I sit two weeks later with no phone call. It has been over two months and all I m looking for is a courtesy call stating that they may be slightly behind perhaps?
I m honest to a fault, service from Tulip Company has been unsatisfactory. My thoughts on this company have done a complete 180 from what I had heard in the past. I would not recommend them for future use.
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