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Arleen Barahona

4 years ago

I am very disappointed with Barker Realty. I dealt...

I am very disappointed with Barker Realty. I dealt with this company about 4 yrs ago when I rented from them. At that time the experience was pleasant. I worked with Kristie Melvin during that time and she made it a very smooth process but a month into my move in the property had been sold. I think that, that is something that should be said to renters so that we can do research on who we are going to be renting from and working with but needless to say it was not a bad experience. I have once again reached out to Barker Realty the first time was via email on 3/8/19 followed by a phone call that following Monday 3/11/19 on a specific property. Customer Service at Barker Realty is really a waste of time for the consumer and a waste of money for the company. The same information you find on the site is the same information they give you over the phone and when you have specific questions they tell you to call back and listen to the automated system and follow the prompts. That was a nightmare. After going around in circles I got a hold of Ms. Veronica. Very nice lady, gave me lots of info but unfortunately was not the property manager for the one I was inquiring about. She took all my info down and said she forward it to the manager in charge of that particular property. Guess what? I emailed them again on 3/13/19 and have yet to hear back from anyone. This is just not how business is done.

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