H

Hans

4 years ago

There are so many things that frustrate me about t...

There are so many things that frustrate me about this company.

One: The payments. There is no reason to have a $60 deposit for someone who doesn't want to order photos. The deposit feeds off of the fact that if you forget to refund your deposit, your money goes to waste. Also, why does everyone participating in a group photo have to buy a copy of the photo? Some people have friends who don't have the money to waste $10-$15 on a picture, yet still want to participate in the photo.

Two: The quality. Could you guys get some better online scans? I can barely see any of the details in each photo of me. I would like to observe the quality of a photo before I buy said photo.

Three: The pricing. More than $100 for a package is ridiculous. School packages are around $50, and those are the most expensive ones. Why are graduation packages 6-8 times more expensive? And why do touch-ups cost more than a singular group photo?

Four: The studio layout. I would like to remind everyone that most girls like to wear heals during their graduation photoshoot. Making someone go down a staircase, then back up a staircase, and still not be done is preposterous. Either change your studio's layout, or change the order in which people go to each room.

Five: The inconsistency. Some photographers take one photo for each pose and tell you to go along, while other keep you for 15-20 minutes trying to get you to tilt your head just enough. Each room shouldn't take more than 10 minutes, but less than 7. The flow should be even throughout the shoot.

Overall, I didn't enjoy my visit to Artona, but I will be back eventually, and hopefully things will have changed by then.

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