I live in Tubac and have had Sprocket internet ser...

I live in Tubac and have had Sprocket internet services for about 10 months. The service is erratic, frequently going out or slowing to a snails pace. The staff are actually pleasant and responsive but seem unable to correct the problem. They have been to my home a number of times, had me purchase an expensive new router, promised things would be better and they are not.