Mark and Howard from Audi of Wynnewood made purcha...

Mark and Howard from Audi of Wynnewood made purchasing our car a hassle-free experience and I would highly recommend them to other buyers.

My initial contact with the dealership was through their website where I found a nice used 2012 Q5. I sent a message requesting the "lowest" price they will accept for the car and I would make my decision based on that. I quickly received a response from Howard with their offer and I set an appointment up to come view the vehicle.

When I arrived, I was greeted by Mark who handled the sale. He was very polite and engaged with us without using "high pressure" tactics to push a sale. He went over the vehicle with my wife and did the best he could to answer our questions. By this time, it was already 8:15 PM which is well past their 8 PM closing and yet they did not rush me or tell me to come back. At the same time, another couple came to talk to sales and this is after closing and they still helped them out. I told them I appreciated this and felt they truly did put the customer first. Howard evaluated my car for the trade and we arrived at a number that I think was fair for the both of us and we agreed on the purchase price and trade. We scheduled to pick up the car the following day and left for the evening.

During our drive over to the "The Warehouse", my car threw a CEL and it couldn't have happened at a worst time. I drove into AutoZone to have the code scanned and it was a relatively cheap fix if you know what you're doing. I arrived at The Warehouse and told Mark and Howard what happened and that I did not want them to see the CEL after I've left them with the car. He appreciated my honesty and did not try to beat me up to lower the price of my trade. This right here solidified my confidence with these two and how they conduct business. Howard is very knowledgeable about cars and is a very straight shooter. If you're looking for "no BS" people to work with, these guys are it.

My advice for folks looking to buy from The Warehouse - Don't come in with a chip on your shoulder. Treat others how you would like to be treated; these are not the car salesmen of yesteryear and online competition drives them to fight for your business. Do your research on prices/packages and have a number in your head when you email them. Try to hash it all out before you come in so neither of you waste your time. Everyone likes a good deal and no one wants to pay the "listed price" but be reasonable in your expectations.

I can say that I look forward to purchasing from them again and will be a returning customer.