Andrew

Review of Hotels.com

Ive been a loyal customer for 10+ years and 169 co...

Ive been a loyal customer for 10+ years and 169 countries. Nearly $100,000 in bookings...

1st you diluted your reward program in order to make it harder for people to get the full value of their reward...

now you refuse to refund people who booked through you - when NO ONE can travel to the hotel due to border closure. This is shameful.

You have kept my $2000 for this booking. Buy yourself something nice with it. Because you will never receive another dime from me ever again. you have lost all of my business in the future. Goodbye.