John Chen

Review of W Austin Hotel

I had an amazing stay at the W Austin!

I had an amazing stay at the W Austin!

They really treat their preferred guests well! I am only Gold, but got an upgrade to a suite + 15% off room service, etc. Folks there are super nice and considerate.

In addition, they really went beyond the call of duty - my only dress shirt lost a button and they helped me sew it back late at night in just an hour. I was giving a speech the next morning, so they really saved me!

Thanks again for a great stay!