Curtis Munn

Review of Devon Properties Ltd.

My building moved over to Devon from David Burr, a...

My building moved over to Devon from David Burr, and I got a letter saying that Devon would be in contact with me. Nobody ever contacted me, so I left a VM asking how I could pay my rent electronically; because like most people, I have a job, and being open until 4 means I can't get there. Nobody returned my call or email, and they acted indignant when I did get a hold of them. If you can't be bothered to accept electronic payments in 2015, you shouldn't be in business.

Finally, when I did manage to get to their Office (which has a wrong address), they had no change because apparently you can only pay with Cash or Cheque. So, I had to go looking for exact change to pay my rent. Complete and utter incompetence. My grandmother knows how to accept an interact transfer. What kind of business doesn't have online banking? Pure garbage.

New Note: Having set up direct debit, they have now failed to take my rent out 2 months in a row, and when I went to pay at the office, they closed early with no explanation or sign. If you try and get a hold of your property manager through head office, they will not give out their phone number. Very handy when your furnace is on the fritz.... this place is a bucket shop run by inept fools. AVOID AT ALL COSTS.

Oh, and all the people who gave this place good reviews, are just marketers for Devon Properties. "Thank you very much Frances for your 5 star review!!"

Frances Kinloch
Marketing and Communications Lead at Devon Properties Ltd.
Victoria, British Columbia, CanadaMarketing and Advertising