I can start off by saying I had a bad and very unc...

I can start off by saying I had a bad and very uncomfortable experience here, until the last few hours before I was discharged..... I was transferred HERE TO Banner - University Medical Center Phoenix FROM Banner Estrella Medical where there too i had a very poor experience. I got transferred here to Banner - University Medical Center Phoenix to have a surgeon fix me up. for a really bad laceration to my ear, where my ear was barely still attached to my face. I did not receive no medical attention whatsoever for over an hour, until I asked to be discharged so I could go to another hospital not affiliated with banner to receive treatment. I was ignored about my pain, I was told a doctor would see me soon more than once, which didn't happen until I asked to be discharged, in which right away a doctor came in and did not bother to check me but instead ordered the nurse to give me morphine.I was much more uncomfortable and afraid after that, Due to hearing staff right outside of my room laughing While making jokes of other patients! After a few hours of laying there alone and uncomfortable a Surgeon by the name of "king Tyler Robert" came in the room and that's when the uncomfortable feeling turned to a feeling of confidence! I never had to experience treatment from a surgeon but I have to say this first surgeon experience I had was the BEST, after him checking my ear and explaining what/why and how the procedure was going to be done, I finally felt comfortable with the treatment I was about to receive from this surgeon, the close to 2 hours if not more of fixing/stitching and reconstructing of my ear was non stop conversation,laughter and confidence! Which also took away from the feeling of my pain, he was polite,confident,caring,gentle, and everything else with verry much more u would expect in a doctor/surgeon/medical specialist. He is very good at what he does and does it well. From the very bad condition my ear was in, I did not expect for it to ever look the same as it did before. But I have to say Surgeon "KING" is an expert at his job and after he finished my ear I was amazed by how much my ear was 99.9% put back together and looking normal again. I thank you KING again very much for the treatment,comfort,caring, amazing job you did on me. I hope this review gets to the right person/people in charge of this medical facility so they can be aware and hopefully find a solution, so situations like this don't happen to others. Not only to review patient's experiences for the good/bad, but to Also recognize and give appreciation to the certain Doctors, Nurse's, Surgeon's, or Medical Staff who impact their patient's with a great unforgettable experience/treatment. Such as Surgeon king Tyler Robert for what he does and how great he does it! King, thank You, they are truly blessed to have you as one of their surgeons. I have to say any future patient's would be blessed to have u as their surgeon aswell.