So slow. When I log on quick chat, I was literally...

So slow. When I log on quick chat, I was literally waiting for 11 minutes before she even acknowledged me(and no this wasn t because there was a queue). It said I was 1st in line and she had even said hi then no response after that. Not great service to be honest.
Takes a big chunk of refund as well.
Probably last time to use them.