Joe Starwalt Review of Dean McGee Eye Institue
I must admit I do think Dean McGee clinic does exc...
I must admit I do think Dean McGee clinic does excellent work for surgery in elderly patients but their post operative care has something to be desired. Most of the patients are older and probably don t know how or are scared to write a review. Excessive wait times over 3hrs are not uncommon. My mother is at the age driving long distances scares her and probably not a good idea with eye s dilated.
I ve heard her complain for about 4 years and I wrote this off to generational differences so I have started taking her to appointments. Bye golly she is right. Over booking and dependence on surgeon practicing at multiple locations and scheduling timelines being revolved around surgeon s morning schedule is causing excessive wait times.
She complains the doctor doesn t listen to her but I do not actually go with her into the examination rooms so this issue I cannot verify. What I can verify is the assistant said she came into the waiting area and called her name and my mother did not respond so she was put at the bottom of the waiting list; this is incorrect because I was waiting with her and no one came out and called her name. I complained and she was seen immediately.
My best suggestion is if your elderly parents just need an examination for a new eyeglass prescription go to the mall. I don t understand why visual spatial field test, eye pressure test, and glasses prescription verifications can t be done in one visit. Dean McGee did correct my mother s eye pressure and is successfully treating her glaucoma. I just wish she didn t have all the issues with routine eye exams.

Comments: