Being from the U.S. I'm not accustomed to small ro...

Being from the U.S. I'm not accustomed to small rooms or having a separate heat/air system. We had to call front desk to ask how to turn on the heat. Even after we did the room was still cold, no ice machines or ice buckets. Breakfast was not a typical American continental breakfast. The selections for dinner were limited, we walked across the street and found a better meal and was full.