Impossible to get a hold of anyone. They can t te...

Impossible to get a hold of anyone. They can t tell you when order will ship. All they are willing to tell me is don t worry it will ship. I ve asked repeatedly for a time frame for it to ship Spent over an hour in the phone to cancel order. Continued to get status updates. Was reassured repeatedly it was cancelled, but still get processing emails, so I disputed charges with credit card company. Now I get an email stating that because you disputed the charges, they are not capable of cancelling an order and the order has shipped. Almost 2 weeks later I m still getting order processing emails. I wish I would have looked at the reviews for this company before I ordered.

**UPDATE***

It is now almost 30 days since trying to repeatedly cancel this order. I still have yet to receive my order or at least shipping information. This is the email that receive after I repeatedly try to cancel through their website.

In response to your recent revision or cancellation request for order PAF3776 , it seems that the order has already been fulfilled. Therefore, we cannot modify it at the moment. You can submit an exchange or return request once it's delivered, and we can take care of the matter then.Sorry about the inconvenience. Please don't hesitate to contact us if you have further questions. Thank you.