Jeane Hart

Review of Wickwoods Country Club

Spa day experience - not worth the money.

Spa day experience - not worth the money.
We booked in for the morning, however we were not aware that we had booked for our treatment to start at the exact time the the spa opened. This led to our welcome being rushed and not particularly enjoyable. I would suggest if a booking is made allowing at least 30minutes between the opening time/arrival time and treatment this to fill in the paperwork and recieve adequate welcome/information and to relax and have a cup of tea before being taken in for the treatment.
We were not impressed with this relatively unfriendly welcome and rush - although my therapist seemed much more welcoming than my husbands.
I regularly go for massages and I am always offered tea and time to relax before hand.

Oil choice- I reccomend that clients are offered a choice of oils or matched according to their needs, a one size fits all approach is not very beneficial for the client.

We booked for a couples massage, we were not impressed that there was no couples treatment room and were whisked rather rushedly to individual rooms.

A classical rendition of green sleeves is not particularly relaxing I suggest you address the music that is played during treatments that said, my husband didn't even have any music, this definitely needs to be addressed.

The pool was not a spa pool but infact absolutely freezing, not very relaxing.

The meal - Ordinarily I would order vegetarian but there was only one option and I was not impressed by it - I think there needs to be more variety. Although what we had was tasty it was absolutely huge - unnecessarily so, both myself and my husband were not sure where to start and neither of us finished, reluctantly contributing to food waste - something we absolutely hate. Portions should be half the size of what was served - Quality not quantity.

Choice of non-alcoholic wine etc was limited, the only option was prosecco - luckily this was nice however, I'd expect a wider range of options.

The only redeeming factor were the restaurant staff who went out of their way to make us comfortable.
I would absolutely not visit again.