Benjamin Faz

Review of Northstar alarm services

If anyone is looking for alarm service dint go wit...

If anyone is looking for alarm service dint go with NorthStar alarm services they are a rip off.
I had them and the alarm worked fir about a year. When the alarm stopped working I called for service and they informed me they do not service the equipment and I was on my own. So I wanted to cancel the service and was told I was in a three year contract. And that the contract will terminate in January 2021. So I have paid this contract for three years with no service. Looked at my bank statement today and they charged me for February when I called, they told me that the contract has auto renewed for 18 months. They neglected to tell me that they need to 60 days written notice in order to terminate the contract. So now I m stuck paying for another 18 months. Pretty sure I m going to send them a certified letter and tell them to cancel the contract. Because I already sent them an email and they conveniently say they miss placed it you can t cancel all over the phone it Hass to be written and they will continue to renew my contract until I can find someone to cancel it 60 days before the end of some date

So pissed