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Edward Valdes

3 years ago

Often we find ourselves emailing or replying to co...

Often we find ourselves emailing or replying to companies about a problem and not satisfied with a company's performance. Today, Bill, was absolutely amazing. Was incredibly patient while researching a problem I was having with a window. After spending some time he found the necessary info, attempted to fix the problem over the phone, and when problem could not be resolved he setup a service call to remedy the problem. Few companies today actually deliver this kind of service. Thank you Bill and Harvey.

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