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I had posted a positive review previously. The buy...

I had posted a positive review previously. The buying experience through Prestman was good. However, I now feel like we were swindled. We bought an extended warranty, which we were told would cover anything that goes wrong with the car, from electrical, to mechanical, etc. A door handle broke, normal use. There is an electrical component to the handle. It's all perfectly intact, but it won't open from the outside. The warranty won't cover it, and all Prestman will say about it is "sorry", and charge us the full amount of the repair. I don't believe this is in good faith, and it almost feels like this $5k warranty we bought can arbitrarily decide what they will or won't cover. We were told one thing by Prestman, and reality is otherwise. I wouldn't buy from them again.

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